University of Free Knowledge
PN 4781 · fol. 13

The Correction

A published error spreads as other outlets copy it, so a correction must be prompt, prominent, and specific — stating what was wrong, what is true, and how it happened. · 11 min

Every reporter publishes an error eventually. Careful ones publish fewer; nobody publishes none. What separates a trustworthy newsroom from an untrustworthy one is not a spotless record — it is what happens in the hours after the mistake goes out. This folio covers the mechanics of that hour: why an error keeps traveling after you stop believing it, and what a correction must contain to do any repair at all.

Guess before you learn

You publish a story at 9:00 a.m. with a wrong figure. One aggregator copies it within the hour, and every copy tends to attract copies of its own. Roughly how many sites carry the error by 1:00 p.m. — four hours later?

sites
THE DEPTH DIAL — the same idea, younger or deeper
9–12

9–12

The propagation problem is structural. Wire services, aggregators, and rival outlets republish each other's reporting on their own schedules, and none of them re-verify a routine fact. Once your figure has been picked up, you no longer control it: each copy cites you, and readers of the copy never visit your corrected page.

That is why correction practice is codified. The note stays attached to the story permanently; it names the wrong fact and the right one; it runs through every channel the error ran through, including a note to outlets known to have picked the story up. It also states how the error happened, because the cause tells readers whether to expect it again — a misread budget line is one kind of failure, an unchecked source another.

correction

A published notice that repairs an error: what was wrong, what is true, and how it happened. It stays attached to the story for good.

0m300m0mStory publishedwith a wrong figure45mAggregator copies it90mRival outlet matchesciting your story150mReader flags the error180mCorrection postedon your page240mCopies still uncorrectedeach cites the original
PLATE I Minutes after publication: the error travels on other outlets' schedules; the correction travels only on yours.

Ink That Thinks — guess first; the answer draws itself.
Sketch how many sites carry the error across the twelve hours after publication, if the correction is posted at hour three. Start at one site — yours.

02468101205101520hours since publicationsites carrying the error
Drag across the axes to sketch.
PLATE II Sites carrying the error, hours 0–12, correction at hour 3 — guess in graphite, truth in ink.
Retrieval Gate — answer before you continue 0 / 4

1.A complete correction states three things. Which set is right?

2.Why does an extra hour before correcting cost more than an hour's embarrassment?

3.In one sentence: why is silently rewriting the paragraph not a correction?

4.Without looking back: name the three properties of a working correction.

Now the writing itself. A correction is a small, exact form: name the error precisely, state the true fact, explain how the mistake entered the story, and attach the note to the story permanently. Precision does double work here. It lets readers repair their memory of the fact, and it lets every outlet that copied you find what to fix. Vagueness protects the newsroom's pride at the reader's expense — which is the reputation-management move this folio stands against.

PARTIT ANSWERSEXAMPLEWhat was wrongWhich fact do I replace?The story said the repair cost $2.4 million.What is trueWhat goes in its place?The projected cost is $1.4 million.How it happenedShould I expect this again?The reporter misread a budget line.Where it livesWill the error's audience see it?Atop the story, permanently.
PLATE III The anatomy of a correction — four parts, each answering a reader's question.

Write the correction: the $2.4 million error — the steps fade as you master them

1
State what the story got wrong, naming the published figure
An earlier version of this story said the bridge repair would cost $2.4 million.
2
State the true fact that replaces it
The projected cost is $1.4 million.
3
Say how the error happened, in one clause
The reporter misread a line in the draft budget.
4
Anchor the note where the error's audience will meet it
Correction appended atop the story, and flagged to outlets that picked it up.
Why is this true?

Why must a correction repeat the wrong fact instead of just stating the right one?

Because readers carry the wrong fact in memory. Unless the note names it, they cannot match the correction to what they remember — the new figure floats free while the old one keeps circulating.

Retrieval Gate — answer before you continue 0 / 4

1.Order the newsroom's moves, from the moment a reader's email flags a possible error.

  1. Check the challenged fact against the original source
  2. Confirm the story is wrong
  3. Post the correction on the story itself
  4. Notify outlets that picked the story up
  5. Record the cause in the corrections file

2.The story said 240 homes were flooded; the true number is 24. By what factor did the published figure overstate the truth?

3.Match each instrument to the failure it repairs.

Correction
Clarification
Editor's note
Silent edit

4.Where does a correction belong?

One more connection. The discipline you built in folios 10 through 12 — the second call, the per-capita check, the provenance chase — is how errors are prevented. This folio is what honesty looks like when prevention fails. A newsroom that corrects fast and in the open is showing you its verification culture in public. Next folio: writing the story itself, starting with its first sentence.

Practice — new ink and old, interleaved

1.A town's overdose deaths went from 4 to 5. What percent increase will the press release claim?

%

2.Without looking back: what three things must the correction itself state?

3.Match each source to its distance from the fact.

The referee's scorebook
A recap written from the scorebook
The goalie describing her own save
A fan repeating the recap

4.You discover your published story overstates a layoff count. Your editor is at lunch. What is the first move?

5.A police spokesman, the department's press release, and the department's posted incident log all say the arrest happened at 2 a.m. How many independent sources is that?

sources

6.A rival outlet copied your erroneous story word for word. In one sentence: what do you owe beyond fixing your own page?

7.In the propagation curve you inked, why does the count of sites carrying the error never return to zero?

The Call Slip — search everything Ctrl·K / ⌘K